We reads these day and night, and we reply day and night.
No form that disappears into a CRM, no sequence of automated follow-ups, no junior qualifying you before you're allowed to talk to anybody. You'll get direct responses, directly from us.
None of this is required — a sentence is fine, and we'd rather hear from you with half the details than not at all. But if you already know these, they save a round trip:
-The 10 second business case -- it's a minimum. Feel free to elaborate
-The impact on your business -- a range from "we'd like to streamline a process" to "the roof is on fire"
-The targeted business flows -- Order to Cash, Procure to Pay, Record to Report, Design to Build, Issue to Resolution -- whatever it is, let us know
If you're not sure whether you have a problem worth spending money on, say that. It's a reasonable question and the answer is sometimes no.
A conversation first. Twenty minutes, no deck. we'd rather find out early that this isn't a fit than discover it after you've paid us.
An initial scoping We need to know the t-shirt size of the engagement: S, M, L, XL, 2XL.
Signing a SOW Nothing is real until it's in writing and signed off.
A kickoff with stakeholders and users We need to get buy in.
Sprint planning What are we going to deliver and when.
Build/Test/Deliver/Accept If we are sticking to the SOW and scope, this should go quickly.